“It’s not what you know, it’s who you know.” This time-tested proverb may give too little credit to learning and knowledge, but it certainly puts the spotlight on the importance of strategic alliances in every sector of business. Carefully chosen partnerships between organizations generate mutual growth opportunities, enhance a company’s capabilities, and grant businesses access to new markets.
Understanding Strategic Partnerships
According to business.com, strategic partnerships are collaborations between a minimum of two organizations “that pool resources, technology, and/or finances” for mutual success. In most cases, these partnerships are based on a contract that formalizes the agreement and defines its boundaries.
Strategic partnerships could describe any form of cooperation from marketing alliances to resource sharing, and other support that benefits all partners involved in the agreement. These alliances allow the companies involved in them to continue working as individual entities. Legally, they are simpler to form and manage than, for example, a joint venture which would result in an entirely new entity.
Benefits of Strategic Partnerships
The goal of strategic partnerships is to create a situation that benefits all involved parties. If benefits are not mutual, the partnership is unlikely to last and could damage the reputations of the brands involved.
Mutually beneficial partnerships allow the partners to create synergies by sharing resources that could be vital for the development of a new product. Through collaboration, individual brands may also find it easier to manage their exposure to financial and other risks.
Another benefit is gaining access to new markets or expanding existing customer bases. Take Nestle and Starbucks, for example. In 2018, these household brands formed a partnership. Starbucks gained access to the packaged consumer goods market, while Nestle expanded its product range by offering a highly popular brand.
Did it work? Absolutely. Just three years later, the companies expanded their initial agreement to launch a wider range of Starbucks-branded drinks made by Nestle into new markets. The exact benefits of strategic partnerships can vary widely. However, something all successful partnerships have in common are well-defined goals that benefit both sides.
Identifying Potential Partners
Identifying potential partners is critical to successful alliances. In the case of Nestle and Starbucks, both brands were highly successful global actors. Still, both had strengths that the other one could benefit from.
When your team is looking for potential partners, it is often a good idea to start by asking how those potential partners could benefit from your product or service. What can your business offer that they may need? Perhaps your company has expert experience in a specific industry? In return, a strategic partner may give you access to a market you have not yet tapped into.
Aside from considering mutual benefits, it is important to consider whether potential partners are a good fit for your business. Ask yourself whether you share common values and business objectives. Compatible company cultures also tend to lead to stronger, lasting partnerships.
The partnership between Starbucks and Nestle appears to be standing the test of time. A newer but equally high-profile partnership is the recent alliance between Vodafone and Microsoft. The companies signed an agreement early in 2024 that has the potential to give 300 million customers access to scaled digital platforms driven by emerging technologies like generative AI and IoT. In short, both companies are looking to pool the progress each has made in the area to accelerate growth and transformation.
Building and Nurturing Relationships
Strategic relationships are in no way reserved for global brands like the ones mentioned above. In fact, they can potentially be even more beneficial at a grassroots level.
Take two specialist food producers as an example most readers will be able to relate to. Assuming one business has an established presence at local open-air markets while the other sells its products in a brick-and-mortar shop, why not consider a strategic alliance?
Of course, setting up this alliance requires more than simply answering a few questions. Solid strategic partnerships involve risk assessments and thorough due diligence to protect both parties and spot potential problems before they grow into serious issues.
Strong strategic partnerships also require a level of mutual trust, which requires transparent and effective communications. Consider not only defining mutual goals but also formalizing joint planning sessions and other regular meetings.
Creating Mutually Beneficial Agreements
Successful and effective strategic partnership agreements include goals and objectives, each partner’s roles and responsibilities, governance structures, and performance metrics.
Negotiating these agreements can be a bit of a delicate process at times, with each party looking to secure the best deal for their organization. While clear and transparent communications can help navigate most of these pitfalls, it is important to remember that the best deal for the partners is to join forces.
Misunderstandings and disputes may still arise, but as long as they are handled early and openly, your businesses will be able to resolve their disagreements amicably and without unnecessary escalation.
Managing and Measuring Partnership Performance
Well-defined goals make measuring performance easy. Establishing and tracking milestones simplifies this process. Automating feedback mechanisms also helps spot potential problems early.
Monitoring and measuring the success of a partnership effectively is generally based on clear key performance indicators (KPIs). Those could include return on investment (ROI) or customer satisfaction metrics.
Most strategic partnerships require some adjustments as the parties start working together. Understanding the need for these iterations rather than seeing them as unwanted disruptions can go a long way toward an amicable resolution.
Conclusion
Entering into strategic partnerships opens doors that may otherwise have remained closed for a brand. These partnerships can reap incredible benefits, no matter whether your business is a boutique operation or aiming to scale globally.
Choosing the right partner and crafting an agreement that is truly mutually beneficial creates the foundation for long-term success. Agreeing clear objectives, keeping communications open and clear, as well as reviewing performance regularly allow the partners to adjust their alliance and strengthen it over time.
Jessica Wong is a member of Grit Daily’s Leadership Network and the Founder and CEO of nationally recognized marketing and PR firms, Valux Digital and uPro Digital. She is a digital marketing and PR expert with more than 20 years of success driving bottom-line results for clients through innovative marketing programs aligned with emerging strategies.
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