Tech leadership change at US Bank

US Bank is undergoing a senior technology leadership shake-up that, it says, “will change how the company manages technology and operations for its employees and customers”.

US Bank announces tech leadership change

Jeff von Gillern, vice chair of technology and operations services, intends to retire in late 2023 after more than 20 years of service at the bank.

“Jeff has helped to elevate our technology profile and reputation inside and outside the organisation, and he has strengthened our focus on operations throughout his career with us,” says Andy Cecere, chairman, president, and CEO of US Bank.

“We are a better company because of him.”

Von Gillern will continue to lead technology transformation initiatives at US Bank throughout most of 2023, including the systems integration project with MUFG Union Bank once the acquisition is completed.

At the same time, US Bank is welcoming two new people to its executive leadership team.

Dilip Venkatachari, who currently serves as the company’s executive vice president and global chief information and technology officer, will provide technology leadership at the executive level, effective January 2023.

Venkatachari joined the company in 2018 following a lengthy career in the tech space. He has previously held roles at Fiserv, PayPal, Google, McKinsey, and Mastercard.

Among his technology modernisation endeavours at US Bank has been the selection of a primary cloud provider for the bank’s applications.

Souheil Badran will join as senior executive vice president and chief operations officer (COO), overseeing the bank’s operations teams and call centres, effective 15 December this year.

Badran moves from Northwestern Mutual, where he most recently served as the executive vice president and COO. Prior to Northwestern Mutual, he was the president of Alibaba’s Alipay business in the Americas. His career has also included roles at Edo Interactive, Digital River, First Data, VeriSign, Digital Insight, and Metavante.

Minneapolis-based US Bancorp, with approximately 70,000 employees and $601 billion in assets, serves millions of customers domestically and internationally. Its products and services span consumer, business, and corporate/commercial banking as well as wealth and investment management and payment services.